Coming up on
Speak Out this Thursday (13 October 2016):
Mr Nhlapho bought his late wife a brand new flat screen Plasma TV Dixon STYA 1950 worth R6000 cash on the 7 September 2014 from the Cash Crusaders store at Thabong Shopping Centre in Sebokeng, a few months before she passed away.
The TV had a one year guarantee and on 31 January 2015, after four months of his purchase of the TV, it stopped working. Mr Nhlapho went to report it at the Cash Crusaders store who told him that the net of the TV had torn apart/up and that they would fix it and give him a call in a few days.
He went in for a follow up and they then told him it was his fault that the TV was broken and that they won’t be fixing it. When he asked for a refund they refused to refund him and gave him the runaround as to the whereabouts of the TV.
Speak Out investigates.
Speak Out is on SABC2 on Thursdays at 21h30.