On Motswako this Monday:
Episode Title: Customer Service
Broadcast date: Monday, 18 May 2009 at 21h30
With the 2010 World Cup coming up, do we as South Africans have what it takes to deliver a world class event? Do we know how to deliver a world class service to one another, given that charity starts at home?
Motswako looks at South Africa’s leading retailers and their delivery of customer service to ask: how do they relate to customers? What experience do they give customers? Do cusomers stay with a retailer based on the price of items or the experience they have?
See Snaparazzi for a gallery of host Busiswe Mahlaba:
